Privacy Policy

Twisted Prints (Specialty) UK Limited ("Twisted Prints", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.twistedprintsuk.com (the "Site").

1. Information We Collect

a. Personal Information: We may collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, respond to a survey or marketing communication, or otherwise interact with the Site. This information may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.

b. Non-Personal Information: We may also collect non-personal information automatically when you access or use the Site. This may include your IP address, browser type, device type, pages visited, and other analytical information regarding your use of the Site.

2. Basis for Processing Personal Data

We process personal data on the following legal bases as provided in the General Data Protection Regulation (GDPR):

  • Contractual Necessity: Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by Twisted Prints, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.
  • Consent: Processing is based on the data subject's consent, where applicable.

3. Use of Information

a. To Provide and Improve Our Services: We may use the information we collect to process transactions, fulfill orders, improve customer service, personalize user experience, and administer promotions, surveys, or other Site features.

b. To Send Periodic Emails: If you have opted-in to receive our newsletter or promotional emails, we may send you emails regarding your order or other products and services. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.

4. Disclosure of Information

a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and secure.

b. Google Analytics: We use Google Analytics to help us understand how our customers use the Site. Google Analytics uses cookies to collect information such as your IP address, the type of device you are using, and your browsing behavior on the Site. This information is used to analyze trends, administer the Site, track users' movements around the Site, and gather demographic information. You can learn more about Google Analytics and how it collects and processes data by visiting https://policies.google.com/technologies/partner-sites.

c. Advertising Partners: We may share aggregated and anonymized information with advertising partners to deliver targeted advertisements on the Site or other websites. These third-party advertising partners may use cookies and similar technologies to collect information about your activities on the Site and other websites to provide you with targeted advertising based on your interests. You can learn more about opting out of personalized advertising by visiting the Network Advertising Initiative (NAI) Opt-Out Page (https://www.networkadvertising.org/choices/) or the Digital Advertising Alliance (DAA) Opt-Out Page (https://www.aboutads.info/choices/).

5. Security of Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

6. Cookies

We may use cookies to enhance your experience on the Site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

8. Your Consent

By using our Site, you consent to our website's privacy policy.

9. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and update the Privacy Policy modification date above.

10. Contact Us

If you have any questions regarding this privacy policy, you may contact us at twistedprintsspecialty@gmail.com